Job Description
Job Description
Job Description
Personal Qualities
- Positive, self-motivated, self-driven attitude with a strong passion to succeed and improve
- Highly adaptable and able to handle stressful situations
- Strong interpersonal skills with the ability to listen to, communicate with and understand customers, Team Players and others
- Detail oriented
- Possess the desire and ability to sell and have a passion for customer service
- Passion to create high quality products
Professional Bakery Manager’s Mission
Perform all duties related to production and retail sales of a high quality bakery from a baker and managerial standpoint.
Essential Functions
- Build relationships with customers and along with Team Players, provide superior customer service
- Promote product sales by providing customers with information needed to make purchases
- Promote large quantity sales for individuals, organizations and large events
- Hire, discipline, and perform evaluations on Team Players; additionally, terminate Team Players after consultation with Assistant Store Director and/or Store Director
- Effectively manage, schedule, and provide quality training programs for up to 25 Team Players
- Provide Team Players with complete product knowledge and monitor individual sales performances
- Prepare well organized production plans and schedules based on projected daily sales
- Order, receive, and inspect all products to ensure quality and value
- Maintain a high level of quality regarding freshness
- Achieve gross profit margins by controlling inventory, inspecting product delivery and quality, ensuring accuracy of orders and purchase invoices, managing shrink, supplies used, and labor cost
- Achieve sales goals by rotating products, effectively merchandising service cases and self-serve displays and communicating these strategies to Team Players
- Maintain sanitation and safety of food
- Maintain sanitation and safe operation of all tools and machinery
- Proactively monitor all input costs and if needed adjust retail prices by collaborating with upper level colleagues
- Provide new innovative marketing ideas in product development
- Perform all duties of the bakery on a regularly scheduled basis and in times of need
- Effectively communicate with all departments on a regular basis
- Consult with Bakery Personnel at the Hillje location to keep a similar food style and quality
- Ensure all required Team Player certifications are met and current
Education, Knowledge and Experience
- Several years of successful bakery experience and some degree of managerial experience
- Basic knowledge of Microsoft Office and technologically based equipment
- Understand and be able to use all required machinery
- Knowledge to aid in setting accurate retail prices considering all the factors that influence food costs
- Thorough knowledge of product quality, safety, fabrication, merchandising and marketing, processing and processes, selling, use, and baking techniques
Physical and Other Requirements
- Must be 18 years of age or older
- Must be able to lift and carry 60 pounds
- Must be able to stand, walk, bend, reach, kneel, squat, reach overhead and side-to-side for an extended period of time
- Must be able to move safely around equipment and possess dexterity in hands and fingers
- As dictated by business and need, must be able to work extended hours and a varying work schedule
Job Tags
Work at office